Using Moneykind
What is Moneykind?
Moneykind is a financial and professional introductions service.
Does it cost anything to make an enquiry?
No. Making an enquiry through Moneykind is free. A professional may charge for their own services and should explain their fees directly.
What sort of help can I find?
Mortgages, insurance, financial advice, accountancy, business finance, and wills and estate planning.
How quickly will someone contact me?
We review enquiries and aim to respond as appropriate, but we don't promise a specific response time or guarantee an introduction.
Can I choose which firm receives my enquiry?
You can contact us with any preferences. Moneykind selects from suitable participating professionals where available; we do not compare the entire market.
Advice and fees
Does Moneykind give financial advice?
No. Moneykind does not provide regulated financial advice. Any advice is provided by the relevant professional or firm.
Who might Moneykind introduce me to?
Moneykind may introduce you to a suitable participating third-party professional or business, depending on your enquiry.
Does Moneykind earn a referral fee?
Moneykind may receive a payment from a participating firm for an introduction. There is no charge for submitting an enquiry.
Are all services FCA regulated?
No. Whether a particular service is regulated depends on the activity and provider. For regulated financial advice, check the firm's status on the FCA Register.
Privacy and support
What happens to my personal information?
We use it to process your enquiry and, where you agree, share relevant details with a suitable participating professional. See our Privacy Policy.
Will I receive marketing emails?
Optional Moneykind marketing is separate from the enquiry process. You can decline marketing and still submit an enquiry.
How can I contact Moneykind?
Email hello@moneykind.co.uk or visit our Contact page.
How do I make a complaint?
Email complaints@moneykind.co.uk or see our Complaints Procedure.