Your information matters

Privacy Policy

Moneykind helps people find financial and professional services. This policy explains how personal information is handled when you browse our website or submit an enquiry.

Before publication: Confirm the privacy contact email, data retention periods, the actual organisations with access to enquiries, lawful-basis assessment, cookie usage and any international data transfers. This draft should not replace those checks.

1. Who we are

Moneykind is a trading name of Andeevs Limited, a company registered in England and Wales under company number 05672633. Its registered office is 3 Main Road, Hoo, Rochester, ME3 9AA, United Kingdom.

Andeevs Limited is the intended data controller for personal information submitted through Moneykind. Its Information Commissioner's Office (ICO) registration reference is ZB136992.

For privacy enquiries, contact us via our contact page. [ADD DIRECT PRIVACY EMAIL ADDRESS BEFORE LAUNCH].

2. Information we collect

When you send an enquiry, we may collect your name, email address, telephone number, postcode, the service you need and your answers to the questions shown on the enquiry form. We also record your privacy notice version and choices about sharing your enquiry and receiving marketing.

We may collect technical and security information relating to your use of the website, depending on the hosting, security and analytics services enabled. [CONFIRM ACTUAL COOKIES, LOGS AND ANALYTICS BEFORE LAUNCH].

Please do not include bank account details, passwords, medical information or other sensitive information in general enquiry fields unless specifically requested through an appropriate secure process.

3. Why we use your information

We use enquiry information to receive and respond to your request, understand the type of professional support you are looking for, contact you about the enquiry and, where you have agreed, arrange an introduction to a suitable provider.

We may also process limited information to operate and protect our website, manage records, respond to complaints and comply with legal obligations. The appropriate UK GDPR lawful basis depends on the specific activity and may include steps requested before entering into a contract, legitimate interests, legal obligations or consent where required. [CONFIRM AND DOCUMENT LAWFUL BASES BEFORE LAUNCH].

4. Sharing your enquiry

If you agree to an introduction, relevant information from your enquiry may be shared with an appropriate participating professional or business. Depending on the service requested, this could be a mortgage broker, insurance broker, financial adviser, accountant, business finance provider or wills and estate planning specialist.

Participating firms may include Reeds Financial Limited, where suitable. Moneykind and Reeds Financial Limited are separate companies. We will not describe Moneykind as independent or impartial unless the actual selection and referral arrangements support that claim.

We should tell you which firm will receive your information before the transfer, or otherwise give you a clear and accurate explanation of the recipients and sharing arrangements. The receiving firm may act as a separate data controller and provide its own privacy notice.

Moneykind may receive a fee for introductions. The existence and nature of relevant commercial relationships will be disclosed appropriately.

5. Our technology providers

The website is hosted using Hostinger. Enquiries are submitted through a website form and are stored using Microsoft SharePoint / Microsoft Lists. Microsoft Power Automate and Outlook are used to notify the team when a new enquiry is received.

These services are currently configured using Microsoft 365 infrastructure associated with Reeds Financial Limited. [CONFIRM AND DOCUMENT WHO CAN ACCESS DATA, AND THE AGREEMENTS AND CONTROLLER/PROCESSOR ROLES, BEFORE LAUNCH].

6. Marketing choices

Agreeing to be introduced to a professional does not automatically mean you agree to marketing. Where we ask for marketing consent, it is optional and separate from submitting an enquiry. You can withdraw marketing consent at any time by contacting us or using an unsubscribe option where provided.

7. How long we keep information

We keep personal information only for as long as necessary for the purpose collected, including any relevant legal, regulatory or dispute-resolution requirements. [INSERT APPROVED RETENTION PERIODS FOR ENQUIRIES, CONSENT RECORDS AND SECURITY LOGS BEFORE LAUNCH].

8. Security and international transfers

We use access controls and technical measures intended to protect personal information. No online service can guarantee absolute security.

Some technology providers may process information outside the UK. Where personal information is transferred internationally, appropriate safeguards must be identified and applied as required by UK data protection law. [CONFIRM ACTUAL DATA LOCATIONS AND TRANSFER SAFEGUARDS BEFORE LAUNCH].

9. Your data protection rights

Depending on the circumstances, you may have the right to access your personal information, correct inaccuracies, request deletion, restrict or object to certain processing, receive certain information in a portable format and withdraw consent where consent is the lawful basis.

You can raise a privacy request through our contact page. You can also complain to the Information Commissioner's Office.

10. Cookies

For details of website cookies and similar technologies, see our Cookie Policy. [VERIFY THAT THE COOKIE POLICY MATCHES THE TECHNOLOGIES ACTUALLY USED].

11. Changes to this policy

We may update this policy when our services, providers or legal obligations change. We will publish the revised version here and show the date of the latest update.

Last updated: 11 October 2026 — draft pending operational and legal checks.